Got a question?
We got an answer!
Lenses
We offer blue blocker tint, which appears as a yellow-tinted lens. We also offer photochromic lenses, which block blue light as well. The percentage is dependent on the level of darkness of the lens.
"Transition lenses" have become a popular term for photochromic lenses. The term comes from the lens name-brand Transitions®, which offers the photochromic lens technology of having lenses turn dark when exposed to sunlight and clear when indoors. Success Vision does offer comparable photochromic lenses to its customers from other brands.
Yes, we offer same-day lined Bifocal and Progressive (no-line bifocal) lenses in-store. Some exceptions may apply depending on your glasses prescription and lens inventory availability.
The thinnest lens material we offer is Polycarbonate. This is a thinner and lighter material than the standard Plastic CR-39 Lens.
Polycarbonate lenses are our mid-grade lens that is recommended for most prescriptions. It is impact resistant, and is a thinner option when compared to the standard plastic CR-39 lens.
Prescriptions (Rx)
The SPH or Sphere portion of your prescription pertains to the overall shape of the eye. The CYL or Cylinder portion of the prescription indicates whether or not you have astigmatism. Astigmatism is caused whenever the human eye is mishapen like an oval instead of a perfect circle. The Axis of your prescription is the degree at which your astigmatism is set. Some prescriptions have an 'ADD' power which indicates the need for a bifocal or progressive lens.
Single Vision means that the lenses only correct for distance or reading vision. Bifocals and Progressive lenses are both multi-focal lenses that correct both distance and reading vision, at the same time. Bifocal lenses have a visible line that separates the bifocal from the distance portion of the lens. Progressive lenses, also referred as "no-line bifocals" do not have the line, but gradually progress from the distance to reading portion of the lens.
OD = Right Eye; OS = Left Eye; ADD = Additional power; Sph = Sphere; CYL = Cylinder; PD = Pupillary Distance; OU = Oculus Uterique (Latin for "both eyes").
Your PD is the measurement of the distance between the centers of your pupils. You can measure this by holding a millimeter ruler up to your eyes while you stare into the distance. In some cases, your PD can be obtained by your prescribing physician. If you are unsure, you can visit one of our Success Vision locations.
Success Vision will be able to fill most prescriptions, but we do have parameters. If you are unable to select your prescription when placing your order, contact your local Success Vision location for more information.
Success Vision can manufacture lenses for people with astigmatism, and in many cases, we do not charge an extra fee for this. We can fill prescriptions up to a +/- 4.00 Sphere or Cylinder, for people with astigmatism.
Yes, we offer lined Bifocal, and Progressive (no-line bifocal) lenses.
To order Single Vision eyeglasses, you must first select the frames you would like, then you will be guided through the lens selection process.
To order Single Vision reading eyeglasses, you must first select the frames you would like, then you will be guided through the lens selection process. When entering your prescription, please be sure to include your add power. If you have any questions regarding ordering, contact your local Success Vision Express location.
Yes. Please speak to your doctor about getting a prescription for computer glasses to suit your specific needs.
Success Vision will fill prescriptions with minor amounts of prism. The Prism correction cannot exceed +/- 2 in any direction.
No. You must have a valid eyeglasses prescription. Many times, if you have a Contact Lens prescription, your doctor will have an eyeglasses prescription on file.
Success Vision requires that your eyeglasses prescription be non-expired and signed by your Optometrist or Opthamologist.
Frames
This is different for each person. Generally speaking, if you have metal allergies, you may prefer a plastic frame. If you want a lighter weight frame, a metal frame may be your preference.
These numbers indicate the measurements of your frame. They represent the Lens Width, Bridge (size) and Temple Length (in milimeters). e.g. 51-17-145 would be a Lens Width of 51mm, a Bridge size of 17mm and a Temple Length of 145mm. In selecting frames, these multiple sizes ensure a comfortable fit. Not all frames with an Lens Width of 51mm will fit the same, as the Bridge size and Temple Length will effect the fit.
A Full-rim is a frame which has material framing the lens fully. A Semi-rimless frame (also known as "Half-rim") has a portion of the lens which appears to float.
Yes, we offer minor complementary repairs in-store. Our ability to repair a frame highly depends on the damage. We would be glad to take a look and try to help. Visit our locations page to see the nearest location to you.
You may visit any one of our Success Vision Express locations for a free adjustment. If you do not live near a Success Vision location, a local optical should be able to assist you.
Ordering
In most cases, single-vision glasses are ready in 1 hour and multifocal glasses in 2 hours. Some exceptions may apply depending on your glasses prescription and lens inventory availability.
Yes, you can get a new pair of prescription sunglasses on the same day. Depending on your prescription and lens choice, we may get it to you in 1-hour or less in-store. Visit our locations page for the nearest Success Vision to you.
To place an order, Success Vision requires a current eyeglasses prescription (non-expired) and signed by your Optometrist or Opthamologist.
You may place an order for multiple pairs of glasses.
Yes, all Success Vision locations offer same day service on glasses. You can get your new pair glasses as soon as 1-hour, starting at $39! Some restrictions may apply.
Currently a prescription applies to all glasses on the same order. If you need a different prescription for additional frame(s), please create an additional order with that prescription.
Payment
Visa, MasterCard, Discover and American Express.
At the time of purchase.
At this time, we cannot accept insurance plans online. However, we do accept most insurance plans in-store. Please call your preferred Success Vision Express location to verify we can work with your insurance provider. In case we are unable to, our in-store specials, in most cases, will still give you a better deal on a self-pay than using your insurance in other places.
Yes. You will be emailed an itemized receipt after our lab has processed your order.
Shipping
If your order is placed by 12pm Central Time, your order should arrive within two business days.
A tracking number is given with each order, which you can use to track the status of your shipment.
Currently we are limited to orders from the U.S.A only. Our two day shipping speed only applies to the congtiguous U.S. states.
Returns
Please refer to our Refund & Restyle Policy, in the links at the bottom of each page.
Yes, we offer a limited manufacturer's breakage warranty on our frames. Please refer to our Refund & Restyle Policy for more information.
We apologize for any inconvenience, but we are unable to refund purchases to anything other than the original form of payment.